Clinic Manager

Massac Medical Clinics - FT

Summary:

Responsible for managing the daily operations of the clinics including personnel management and oversight of patient flow.

Reporting Relationship:

The Clinic Manager of the Massac Medical Clinics reports to the COO and directly supervises the following positions:

• Medical Assistants
• LPN's

Qualifications Required:

A minimum of five years in a healthcare setting preferred, excellent verbal and written communication skills; ability to work independently and as a team member; strong interpersonal, listening and critical thinking abilities; excellent organizational skills

Essential Job Duties:

1. Clinical Operations: Manage workflow to ensure timely and high quality task completion and effective distribution of work among support staff. Monitor clinic processes to ensure effective and efficient operations; monitor efficient patient flow patterns to maximize clinical and staff efficiency; develop and implement procedures for improved utilization and operations.

2. People Supervision: Maintains a routine presence during hours worked by assigned team members. Ensures that new team members are appropriately oriented, trained and mentored to facilitate their effectiveness in the role they are performing. Improves team member satisfaction and engagement in areas of responsibility.

3. Process Improvement: Identify opportunities for improving the cost and/or quality of care provided in the clinic. Develop recommendations for improvement and implement new processes with the support of the Director.

4. Expense Management: Assists Director in preparation of operating budgets to reflect an increase in value per patient served. Manages expenses to reflect actual volume utilizing budgeted levels as the base. Considers overall labor hours, premium labor hours, supplies, purchased services and professional fees when making ongoing adjustments to budgeted levels in areas of responsibility.

5. Payroll: Prepares and approves bi-weekly payroll for all members of the Medical Clinics, including providers and support staff.

6. Compliance Management: Maintains an awareness of and ongoing compliance with applicable laws, regulations, or policies in areas of responsibility.

7. Quality Improvement: Develop a quality improvement dashboard that tracks all of the quality metrics for the PCMH and ACO. Collect and report on each quality improvement measure in a timely and complete manner.

8. Goal Accomplishment: Completes assigned personal goals and routinely reviews progress with Director.

Shift:

Monday - Friday 7:30 am to 4:00 pm

***MMH is an equal opportunity employer***